Shipping policy

Overview

All orders are handcrafted and dispatched from our workshop in Lincolnshire, UK.
We offer fast, fully tracked delivery to customers in both the United Kingdom and the United States.

Processing Times

Processing time refers to the period required to prepare your order before dispatch.

Available Now pieces: Dispatched within 1–2 working days

Made‑to‑Order pieces: Dispatched within 7–10 working days

Once dispatched, delivery time depends on your location.

United Kingdom

Delivery Method -Tracked UK Delivery

Delivery Time - Orders typically arrive within 1–3 business days after dispatch.

Tracking - Tracking details are emailed as soon as your order is dispatched.

United States and Canada Delivery

Delivery Method - Free Delivery — UPS Worldwide Expedited

Delivery Time - Orders typically arrive within 4–7 business days after dispatch.

Customs & Duties - Customers will never receive customs bills.
All duties and import taxes are paid by Thriverton before delivery.

Tracking -Tracking details are provided once your order leaves our workshop and remain active throughout its journey.

Packaging & Protection - every piece is wrapped, protected and boxed securely to ensure safe travel.
Hardwood items are reinforced for international shipping.

International Delivery (Outside UK & USA/Canada)
If you are located outside the UK or USA, please contact us at thriverton@outlook.com for a custom shipping quote.

Delivery Exceptions
Remote areas may require additional delivery time

UPS may not deliver to PO Boxes

Weather or customs delays (rare) may extend transit times

Delivery Support
If you have any questions about your delivery, please contact us at thriverton@outlook.com with your order number.